Shipping policy
Shipping Policy
Shipping Policy
At Anaara, we currently ship within Canada only for standard online orders. Each order is packed with care to help ensure your jewellery arrives safely and beautifully.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing times may be longer during sales periods, holidays, or for custom-made pieces.
Standard Shipping
We offer Free Standard Shipping on all orders over $120 CAD.
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Delivery time: 3–7 business days
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Available on Canadian orders only
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The free shipping offer applies automatically when the order subtotal meets the minimum threshold before taxes and after discounts, if applicable
Express Shipping
Express shipping is available for customers who need faster delivery.
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Express shipping is available at an additional cost
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Shipping rates will be shown at checkout, where applicable
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Delivery times depend on the destination and courier service selected
International Shipping
International shipping is available only on custom orders.
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Regular ready-to-ship orders are not eligible for international delivery
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International shipping charges will be quoted where applicable
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All duties, customs fees, brokerage charges, and import taxes are the responsibility of the customer
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These charges are set by the destination country and are not controlled by Anaara
Shipping Delays
Delivery times are estimates only and may be affected by courier delays, weather conditions, customs inspections, or other events beyond our control.
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. Anaara is not responsible for delays, misdeliveries, or lost parcels caused by incorrect or incomplete address information.
Lost or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at anaaraofficial@gmail.com as soon as possible so we can review the issue and assist you.
Contact Us
For shipping-related questions, please contact: anaaraofficial@gmail.com